Privacy Policy

Last Updated: February 17, 2026

This Privacy Policy explains how Complyn LLC (“Complyn,” “Rel8hub,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information in connection with the Rel8hub platform, website, applications, and related services (collectively, the “Services”).

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

a. Information You Provide

When you register for or use the Services, we may collect:

• Name, business name, and contact information

• Email address and phone number

• Login credentials

• Billing and payment information

• Business profile details

• Service listings, pricing, and availability

• Client contact and appointment information

• Messages, notes, and uploaded documents

b. Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address

• Device type and operating system

• Browser type

• Log data and usage activity

• Access times and pages viewed

We may use privacy-focused analytics tools to understand general platform usage.

c. Information From Third Parties

We may receive information from:

• Payment processors

• Scheduling and booking infrastructure providers

• Cloud hosting providers

• Integration partners

This information is used only in connection with providing the Services.

2. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Services

• Process payments and subscriptions

• Facilitate bookings and scheduling

• Send service-related communications

• Provide customer support

• Improve platform functionality

• Detect fraud and prevent abuse

• Comply with legal obligations

We do not sell personal data.

3. Third-Party Platforms and Processing

Some features of Rel8hub are powered by third-party software and infrastructure providers.

These providers may process personal information on our behalf in order to deliver functionality such as:

• Appointment scheduling

• Calendar management

• Payment processing

• Messaging delivery

• Cloud hosting

• Data storage

We act as a reseller and integrator of certain third-party technologies. We do not directly control all systems that process user data.

Third-party providers process information in accordance with their own privacy policies and contractual obligations.

4. Data Controller and Data Processor Roles

Depending on the context:

• Complyn LLC may act as a data controller for platform account information and operational data.

• You, as a business user, act as the data controller for your client and customer data.

• Third-party providers may act as data processors or independent controllers.

You are responsible for ensuring that you have proper legal authority to collect and process client information using the Services.

5. How We Share Information

We may share information with:

a. Service Providers

We share data with vendors who help operate the platform, including:

• Hosting providers

• Payment processors

• Scheduling infrastructure providers

• Analytics services

• Customer support systems

b. Legal and Compliance

We may disclose information if required by law, court order, or governmental request, or to protect legal rights and platform security.

c. Business Transfers

If Complyn LLC is involved in a merger, acquisition, financing, or asset sale, user information may be transferred as part of that transaction.

We do not sell or rent personal information to third parties.

6. Client Communications and Consent

If you use the Services to communicate with clients by email, text message, or other methods, you are responsible for obtaining all required consents and complying with applicable laws.

We are not responsible for unauthorized or unlawful communications sent through the platform.

7. Cookies and Tracking Technologies

We use limited cookies and similar technologies necessary for authentication, security, and basic functionality.

We may use privacy-focused analytics tools that do not track users across unrelated websites.

You may manage cookies through your browser settings.

8. Data Storage and International Transfers

Information may be stored and processed in the United States or other countries where we or our service providers maintain facilities.

Some third-party infrastructure providers may process data in foreign jurisdictions.

We use contractual and technical safeguards designed to protect data during international transfers.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide the Services

• Meet legal requirements

• Resolve disputes

• Enforce agreements

After account termination, data may be retained for a limited period and then deleted in accordance with internal retention policies.

Users may request data export within 30 days of account termination.

10. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no system is completely secure. We cannot guarantee absolute security.

Users are responsible for protecting their login credentials.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information

• Correct inaccurate data

• Request deletion

• Request portability

• Restrict processing

• Withdraw consent

To exercise these rights, contact us at legal@rel8hub.com.

We may require identity verification before fulfilling requests.

12. California and U.S. State Privacy Rights

Residents of certain U.S. states, including California, may have additional rights under applicable privacy laws.

These may include the right to:

• Know what personal data is collected

• Request deletion

• Opt out of certain data uses

We do not sell personal information.

Requests may be submitted to legal@rel8hub.com.

13. Children’s Privacy

The Services are not intended for individuals under 18.

We do not knowingly collect personal information from minors.

If we become aware of such data, we will delete it.

14. Third-Party Links and Services

The Services may contain links to or integrations with third-party platforms.

We are not responsible for the privacy practices of those third parties.

We encourage users to review their privacy policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will revise the “Last Updated” date and provide notice when required.

Continued use of the Services constitutes acceptance of the updated policy.

16. Contact Information

Complyn LLC
Attn: Rel8hub Legal
PO Box 445
Rigby, ID 83442
United States

Email: legal@rel8hub.com